Terms of service

Terms of Service | pztaishan

1. Scope of These Terms

This online store is operated by pztaishan (“we,” “us,” or “our”). These Terms of Service apply when you use our website or purchase through it. The product information and store policies shown to you before checkout also apply to your purchase.

2. Store Use and Order Information

Please provide complete and accurate contact, payment, and delivery details when ordering. You must be legally permitted to place the order or have a parent’s or guardian’s permission where required.

You may use the store only for lawful purposes. Fraudulent activity, disruption of store operations, and unauthorized access to store systems or information are prohibited.

3. Product Information and Stock

Before ordering, check the product description, sizing details, materials, and care instructions. The way colors appear can vary depending on your device and display settings. Your rights remain in effect if an item is defective, substantially different from its description, or shipped to you by mistake.

We work to keep product listings, prices, and availability up to date. If an error affects your order, we will tell you what happened and explain the options available to you. We will ask for your agreement before shipping a replacement item in place of the one you ordered or charging a higher price. If we cannot supply an item, we will let you know and refund any amount you have already paid for it.

4. Pricing and Checkout

Prices and the applicable currency are displayed in the store and at checkout. You will see any applicable taxes and the final order total before submitting payment.

Standard shipping is free for all U.S. orders. You can select any payment method available at checkout. The provider for your selected method processes the payment.

5. Shipping, Delivery, and Order Changes

We currently deliver only to addresses in the United States. Processing typically takes 1–2 business days, and transit after shipment usually takes an estimated 5–10 business days. Delivery dates are estimates and cannot be guaranteed. See our Shipping Policy for more details.

If you need to change your delivery address, update an order, or ask to cancel it, email us as soon as possible. We will check whether we can make the change before dispatch. After shipment, our Returns and Refunds Policy applies. hello@pztaishan.com

6. Return Eligibility and Refunds

You have 30 calendar days from delivery to request an eligible return. We pay for return shipping on eligible items and charge no restocking or return handling fees.

When we receive your return, we will inspect the item and let you know the outcome. If the return is approved, we will initiate a refund to your original payment method within 15 business days of the inspection. Your bank or payment provider may take additional time to post the refund.

See our Returns and Refunds Policy for eligibility requirements and instructions on requesting a return.

7. Shopify and Personal Information

Our store runs on Shopify. When you browse the site or place an order, Shopify processes information to provide commerce and related services. Shopify and other providers may process information outside your country.

Our Privacy Policy describes how we handle personal information and how you can contact us about your privacy rights. Shopify explains its own data practices in its Privacy Policy.

8. Website Materials and External Services

We or third parties may own intellectual property rights in materials on this website. Purchasing a product leaves those rights with their respective owners. Third-party names and trademarks also belong to their respective owners.

A link to an external service does not, by itself, establish that service’s affiliation with or endorsement of our store. If you decide to use an external service, review its terms and privacy notice.

9. Concerns and Changes to These Terms

If you encounter an issue with the site or an order, contact us so we can investigate and work toward a resolution. Consumer rights, statutory warranties, and liabilities that cannot lawfully be excluded or limited remain in effect.

We may revise these terms for future use of the store. Subject to applicable law, the terms and policies shown when you placed your order continue to apply to that purchase. We will give notice of material changes where required.