Privacy Policy | pztaishan

1. About This Policy

This policy describes how pztaishan handles your personal information when you browse our online store, make a purchase, or get in touch with us.

If you have a privacy question or would like to submit a request, email us at hello@pztaishan.com.

2. Information We Receive

The personal information we receive depends on how you use our store. It may include the following.

• Contact and address details. Your name, email address, phone number, billing address, and shipping address.
• Purchase and transaction records. The items you order, order totals, payment status, delivery details, and records of returns and refunds. Our payment providers handle the payment credentials needed to complete your purchase.
• Information you submit. Details you share in customer support messages, return requests, account forms, or when signing up for an optional subscription.
• Device and browsing details. Our store platform may collect your IP address, browser and device details, pages viewed, cart activity, cookie identifiers, and privacy preferences.

We may receive this information from you, through your activity on the store, or from providers that help with payments, fraud prevention, order fulfillment, or customer support.

3. What We Do With Your Information

We use personal information to:

• Accept payments, fulfill and ship orders, and process returns and refunds.
• Send purchase updates and answer customer service questions.
• Run our website and assess and improve how the store performs.
• Identify possible fraud and security problems.
• Satisfy applicable legal, accounting, and recordkeeping requirements.

If you subscribe to promotional emails, we use your contact details to send them. You can unsubscribe by following the directions in a promotional email or by emailing hello@pztaishan.com. You will still receive messages needed to complete your purchases or respond to your requests.

4. Who May Receive Personal Information

When needed to run our store, fulfill orders, maintain security, or provide customer service, we share personal information with Shopify, payment processors, shipping carriers, and other service providers that assist us.

We may also disclose personal information as needed to comply with applicable law or a lawful request, protect legal rights, follow your instructions or act with your permission, or complete a business transaction subject to applicable safeguards.

5. Shopify and Where Information Is Processed

Shopify hosts our online store. When you visit the store or place an order, Shopify processes the personal information it needs to provide commerce, payment, security, and related services.

Shopify and our other providers may process information in the United States or in other locations. Their own privacy notices explain how they handle information when they process it independently.

6. Cookies and Store Preferences

We use cookies and similar technologies to keep store features working, maintain your cart and browsing session, remember your preferences, and help protect checkout. Our store platform may also provide tools that help us understand how visitors use the site and measure its performance.

You can manage cookies in your browser settings and through any privacy controls available on the store. Blocking some cookies may affect how certain features work. If the store offers privacy controls, you can use them to change your preferences for optional cookies.

For help with cookies or privacy settings, email hello@pztaishan.com.

7. How We Retain and Protect Information

We keep personal information for as long as we need it for the purposes described in this policy. We consider our relationship with you, what we need to manage orders and refunds, legal recordkeeping requirements, fraud prevention, and dispute resolution when deciding how long to retain it.

We use reasonable safeguards to protect personal information. Sending and storing information online still involves security risks. Please leave full payment card numbers and account passwords out of any emails you send us.

8. Your Privacy Rights and How to Exercise Them

Depending on where you live and the law that applies, you may have the right to access your personal information, receive a copy, have it corrected, or request its deletion. You may also have the right to opt out of certain uses, including targeted advertising and activities that qualify as the sale or sharing of personal information. Exceptions may apply to these rights.

To make a privacy request or appeal a decision where an appeal is available, email hello@pztaishan.com. We may ask for information reasonably necessary to verify your identity or confirm that an agent has permission to act on your behalf.

We will respond within the time required by applicable law and will not unlawfully discriminate against you for exercising your privacy rights. Where applicable, you may also contact the relevant privacy regulator.

9. Information From Children Under 13

If you believe a child under 13 has given us personal information, contact us at hello@pztaishan.com. We will look into the matter and take the steps required by applicable law, including deleting the information when required.

10. Policy Updates and Contact Information

We may revise this policy as our practices or legal obligations change. Each updated version will show a revised date when published. Where required, we will provide additional notice or obtain consent before a material change takes effect.

pztaishan
3993 S Schenley Ave
Youngstown, OH 44511
United States

Email hello@pztaishan.com
Website pztaishan.com